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Privacy Policy

Last updated: 8 September 2026

This Privacy Policy explains how SlateFlow collects, uses and protects your personal data when you visit our site or make a purchase.

What we collect

  • Purchase information: when you buy through Shopify checkout, Shopify collects your email address, billing details and payment information on our behalf. We receive only the information needed to fulfill your order and provide support.
  • Language preference: stored locally in your browser so the site opens in the language you selected.
  • Cart session: stored locally while you browse so your selected system is remembered at checkout.

How we use your data

We use your email address to deliver download instructions, send order confirmations, respond to support requests, and process refunds. We do not sell, rent or share your data with third parties for marketing purposes.

Payment processing

Payments are processed by Shopify. Their handling of your personal and payment data is governed by Shopify's own privacy policy and security practices.

Cookies and local storage

We use technical cookies and local storage needed to remember your language preference and cart state. With your consent we also use the Meta (Facebook) pixel, which sets advertising cookies and sends Meta information about pages viewed, checkouts started and purchases, so we can measure and optimize our ads. Where consent is required we ask for it before any advertising cookie is set, and you can withdraw it at any time via Cookie settings in the footer. See our Cookie Policy for more details.

Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data. To exercise these rights, contact us through the support channel in your order confirmation.

Retention

We keep order-related information for as long as necessary to provide support, process refunds, and meet legal or tax obligations.

Contact

If you have questions about this Privacy Policy, reach out through the support channel listed in your order confirmation email.